Showing posts with label demand economics. Show all posts
Showing posts with label demand economics. Show all posts
Tuesday, May 15, 2012
Small Business is Part of the 99%
Occupiers, take heed!
Small businesses are are part of the 99%. As entities, we have not received corporate tax subsidies, large corporate tax breaks, or any kind of hand out. When we get under attack, generally nobody cares because we are just "small potatoes". Yet, virtually every person who works with small businesses, other than other small or even to some extent, medium sized business, has no clue as to how the small business sector is under attack from all corners of society.
Many occupiers associate small business as the petite bourgousie, or a miniaturized version of the capitalists they all hate. While most small business owners are capitalists, they have more in common with the 99% than many realize. After all, when was the last time YOU were given a hand out from the government to help your business grow?
I want to talk about the many things that get done to us as small business from various corners of society, and then you, the reader, you can judge whether it is even worth it anymore to set up shop and pretend to be some kind of merchant, entrepreneur, practitioner, or whatever, that avails its goods and services to the public. Is it really worth it? Why do people even bother? It is time people know the truth about how most small businesses experience life as a small business owner:
1. Through Their Customers:
While most customers are good and are a joy to have around, there is the small percentage that create 90% of the problems that small businesses often complain about. Enough of these customers at the wrong time can make life for a business owner, entrepreneur, solo practitioner, or whatever, miserable. These are people that come into the business, spell out their expectations and are eager to pay when asked, but shortly thereafter, complain about the amount of money the goods or services are costing (while, of course, ignoring the fact it costs money to produce or to provide goods and services). These are the types of customers that string people along, make changes to their order or instructions, and expect instant results. When things do not turn out the exact way they envision after the 149th day, they blame the proprietor. After all, the proprietor is the only one that was providing these goods or services, right? No thought is given that the customer may be at least partly to blame, as they failed to provide changes in writing, or listened to the provider to see if their new choice is even possible or financially feasible on the budget they seemed to assign to the project. Despite warnings that things may not turn out very well if we push this to whatever the person is asking, we get blamed anyways. These people typically underpay and know it too, and act shocked when they are asked for additional funds to put the changes necessary in their work.
2. Another type of customer is the rubber cheque writer. They can't seem to write cheques that stick, and then they seem to wonder why services stop or goods are not shipped, once the bounced cheque is discovered. People can't work for nothing. I am sorry. If you still want the product or the service ordered, go back and pay in cash or money order and add whatever administrative charge that might apply. After all, it is a pain in the neck to track bounced cheques, to contact the cheque writer and wait for re-issue. In the meantime, the entrepreneur, business owner, practitioner or whatever, is not earning any money from you, so why would they continue doing anything for you, until the money is made up? There is a small sub group of rubber cheque writers that are truly fraudulent. Most of them that I met are truly honest people who made a mistake, and will correct it, particularly if they are also small business people, or once were. However, a very small sub-group of these people will do this on purpose. They do this by marking their project as urgent. Perhaps, a defence has to be filed by tomorrow morning, or the clay model has to be delivered by the end of next week for the showing of their home. Many business owners, entrepreneurs and practitioners will accommodate urgent requests, sometimes by asking for a little more money so they can afford to set aside other paying work to accommodate this job which has to be done very quickly. So, the cheque gets written, and then deposited, only for the business owner, entrepreneur or practitioner to find out a few days later, it bounced. My question to these people is, "How fast would you complain about your employer to the Ministry of Labour if your weekly or biweekly pay cheque bounced?" Why should business owners be any more tolerant? I am myself moving to a 'no personal cheques' policy, which leaves some people out, but too bad. I have to eat too, and can't be bothered chasing cheque bouncers around town.
3. Another "ace" type customer is those that like to waste your time with frivolous and vexatious tasks, and then complain loudly when you won't comply. I know one fellow that owned a computer store that was put on a wild goose chase by a customer who swore up and down he had a certain part, and that this part was essential to make his machine run better, and when the business owner went back to the customer to explain there was no such part, or that it would have to be purchased from India, the customer immediately filed a Better Business Bureau complaint and threatened to sue the business. Nobody needs these "ace" customers, as they not only waste your time with their original requests, they continue to waste it when you try to explain why their request is either going to be very expensive or difficult to fill. I get people in my office seeking to sue on this kind of basis, which I tell them they have no case.
4. The next category of customer are the chintzers or the skinflints. These are people that also come in, often in an urgent situation, and waste your time, only to haggle with your fees. If you are offering a professional service, you are not a flea market or a used car dealership where haggling is expected. There are various ways in which these people act. In one example, the fellow went out of my office under the guise of obtaining the funds to pay his retainer, only to supposedly phone a few friends who allegedly told him the fees were too high and excessive. When I told him I do not bill by opinion poll, he became upset, and said that a "friend" of his who happened to be a lawyer said it was too high. The only solution for somebody like him is to tell him if his lawyer is going to charge him less, go there. I know they are not going to get a better deal over there, as many times chintzers and skinflints have returned to my office, only to pay the fee that I asked to begin with, likely after discovering they can't really get a "deal". I wouldn't recommend shopping for professional services on price alone anyways. I've seen the results of that as well, as many of these cases do turn up in my office with far too many corners cut, work done without permits, without proper license, etc.
5. The next kind of customer is the kind that knows more than you do about your product or service. These people are willing to pay you to do the work, but do not expect to accept any of your expert advice. They argue with you at every stage of the job. In my view, if they know so much, return the file to them and tell them to finish it on their own. They hate this. These are also the kinds of people who like to file complaints, but if they knew so much about the job, why did they bother with you anyways? I had one guy like that a few years back, who became angry with me because I refused to include the former vehicle owner in a suit against a dealer. The tort was obviously originating from the dealer, and they also have insurance to cover these kinds of issues, but he wanted me to go after some poor eighty year old lady, which was not going to happen. Fortunately, I managed to obtain a decent settlement from the dealer. Despite this, this guy was still fuming because the previous owner "got off scott free".
6. There are also the customers that want your product or service, but do not have the money to pay. In my profession, we are supposed to try to provide access to legal services when we can, but the difficulty is, many of these people will not pay, even a bit at a time. In my opinion, they should be seeking legal services, or other services from a publicly funded agency where people who are on salary are available to assist in these cases. I am not on salary. I cannot afford to work for free, or to wait for long stretches for my payments. Some people seem to forget that self employed people do not get salaries, or any other kind of "income security", for lack of a better term. They can't afford to give away a lot of their time or their products. People hear about "free consultations" provided by some boutique law firms, and then assume every last lawyer or paralegal is somehow obligated by law to give "free consultations". Sure, I can give free consultations, but somebody at the end of the day is going to have to pay my bills. Those at the boutique law firms that do this are usually on some form of salary, or are earning very good money already that they can afford to give away some of it for "free". This is the same as "free samples" in a department store. They allow you to take one or two to try, but if you go there and grab a whole handful, this would not be appreciated by the store. The real reason I no longer provide free consultations is because too many people came, picked my brain, and then went across the street to see somebody else for another "free consultation", and so on.
In addition to customers, there are abuses by government and regulators:
1. Just about every business has some type of regulation. The bigger you are, the more government regulations you need to worry about. However, professional practices of even one person are regulated to the same degree that large firms of the same type of professionals are, which needs to be reviewed. Regulations are good for the public, and to some extent, good for the business too, so they can adhere to known standards and become the best they can be. However, there is such a thing as over-regulation. I hear about it from bars that move two doors down and have to re-apply and wait for months for their liquor license to come through. I hear about various businesses trying to set up innovative projects and design taking months, only to have the city turn them down on some minor technicality. I have seen businesses having to rip entire fire alarm systems out and replace them, simply because they did not get a permit to install the first set. I have seen businesses being forced to take their signs down because they were too close to the road, or they were too big. These things are all part of starting a business. You have to know all the by-laws, affected regulations, and so forth, before you open your doors ... even before you go inside and start refinishing your property for the business you intend to run. Yes, I like to know that my food is safe, my water is tested, and that my house is not going to cave in on me, but do we really need all of those other regulations? I think it is time that small businesses actually have the opportunity to tell the government how much certain regulations, though not all, are hurting their bottom line.
2. Just as I like my water to be tested, my food to be safe, and the streets safe to walk at night, I also appreciate having employment standards. However, I have found ways these standards can be abused by employees, as well as by employers. I have witnessed situations where an employee quits their job, then claims the employer harassed them or threatened them, when no such thing happened. Bringing the regulators in creates an onerous environment where the employer can feel victimized. Too many times, certain people are taken at their word, when in fact an examination of the employer's overall practices would deny such harassment or discrimination. This sort of thing makes great business for people like me to help employers with such things as documentation, and follow through, but to a small employer this can become more of an annoyance. I know there are many employers out there that don't follow the law, but to me I am witnessing more aggravation from the other side as well.
3. Environmental Regulations:
Another common vigilante attack on small business is so called environmental regulations. Of course, I want the food that I buy to be safe, free of pesticides, etc. I want the water that I drink to be as pure as possible, instead of a complicated chemical formula that can fill a Bible. I want garbage and refuse dealt with in a way that can be diverted from landfill, where possible, and the places where I do business to be clean and healthy. However, there are vigilante activists who are trying very hard to protect that tree, that green space, that wetland, that trail, or even that brownfield, and they will try to fight any business that can take over this land, even if the business itself takes steps to protect these things. Facilities like waste management plants, gas fired plants, energy companies, nuclear plants and similar structures are often targets of protests. Many environmentalists are proponents of alternative forms of energy. So am I. However, time needs to pass to enable these alternatives to develop in a cost effective fashion. Because the average person does not want to pay higher hydro costs, most feel that small businesses can therefore shoulder more of these costs. Certain types of businesses have gone under in the past few years since environmental alternatives have been promoted, especially at the substantial cost that they have. A happier balance needs to be found.
There are also private regulators that can create additional costs to small businesses:
1. While I support regulation by the Law Society for practicing lawyers and paralegals, additional requirements for each member have been added during the years, which increases the costs of maintaining a practice. For example, we need to carry insurance, pay Law Society dues (which have gone up each year since I joined), carry on business in a particular manner (which involves added technology, added time in accounting tasks, added time in filing tasks), and continuing education. All of these things are good things, and most of it is in place to help maintain the excellence of service and professionalism of each member of the Law Society. However, regulation has brought with it substantial costs to my office, which means I have to charge my clients more for my services than I once was able to. The discussion has now turned away from how we protect the public, to how we can provide the public with accessible, affordable legal services. In addition, training and support to the smaller firms is badly needed, as some of the requirements can be time consuming for sole practitioners and small firms (under five persons), while larger firms have the resources to hire staff to wholly manage many of these requirements.
2. Consumer Protection Laws:
These are very broad and often industry specific regulations. We have laws against curbsiders, which are allegedly people selling vehicles without a dealer's license. Regulators scan Auto Trader, Kijiji and the like, to find people selling used cars, and they often phone to make inquiries. Often times, a curbsider gives it away by asking, "Which one?" The fines are heavy for this kind of thing. Jail terms can even be handed out. Yes, there are industry scum out there that need to be hung out to dry, but this law is catching some people that have no intentions of defrauding or hurting anyone. There are taxi regulations, which are usually set by one's municipality including the definition of a "taxi". Advertising a ride sharing service can readily capture some people not intended to be captured under the taxi regulations. How do municipalities tell the difference between a ride share service, which is primarily volunteer (although the person sharing the ride pays the driver for gas), and an illegal taxi service? Ride sharing once used to be an acceptable practice. You book your travel plans on a bulletin board, and somebody else who happens to be going that way contacts you and offers to share the ride. The business PickUpPal.Com got into some hot water recently because they were advertising ride sharing services from one city to another, until the bus companies found out and took them to the Highway Transportation Board for providing an "illegal service". Land use is also affected by regulation. Right now, a gentleman who owns property in the country had decided to use part of his land for an archery club, until the Conservation Authority decided they did not like the idea. To the best of my knowledge, this landowner is still fighting this in court. I wonder somehow what kind of harm this man was doing by offering the use of his own land to a popular sporting activity, which included charitable contributions for the brain injured to participate.
All of these things and more contribute to the hardship felt by many small businesses, and why so many of them end up shutting down, or restricting their practices. This is in addition to the attitudes of some people that small business owners are wealthy, and are believed to be able to take advantage of the same largesse big companies are able to. None of this true. The average small business owner earns 30% less in income than their salaried counterparts doing the same thing. Retail business owners put up with theft, robbery, fraud and breakage. This comes out of the owner's pockets. Service businesses put up with chintzes, skinflints, rubber cheques, chronic complainers, know-it-alls, etc. The price of dealing with these people comes from the regular paying customers' and the owners' pockets.
Nobody thinks about when they try to haggle a price down from a small business owner. Are you also going to offer to haggle the price of their insurance, their memberships, their staff salaries, etc.? These people pay the same expenses, regardless of how much money they take in. By haggling or thinking they can drop their prices, you are taking the food out of their families' mouths. Most small businesses are locally owned and staff are local residents. Yet, many of the above actions done by customers, government, regulators and the like, lead to higher costs for them and for the rest of us. It may also put many people out of business. There are many other issues that are going on that also reduce the chances of a small business surviving. In my world, I shop as much as I can at locally owned small businesses, and I pay my bill when due. I do not haggle or try to get the owner to cut the bill because I know they need the money. I also do not make frivolous complaints to, or about, the business. If I have a concern, I take it directly to the business and work it out with the owner, rather than waste their time or mine with a formal complaint (unless it was of a very serious nature that has remained unaddressed, but to tell you how rare this is, I only had to do that twice in my life). I follow the Golden Rule. I treat others as I would want to be treated, but unfortunately, as a small business owner/professional practitioner, I have felt the impact of others that do not follow the Golden Rule, do not appreciate the time or effort in putting out a product or a service, or the value of my work. I can only help but wonder if these people had ever themselves been self employed. I bet not.
Your thoughts?
Sunday, September 18, 2011
... A COMMUNITY THAT IS DYING TO THRIVE
As I might have stated before in this blog, I live in a very conservative, willfully ignorant and at times, divisive community. At the same time, there are elements within this same community that are trying to present themselves, and become a cultural force and eventually a political force.
The Region of Niagara lacks organized opposition to the current destructive path our governments are taking us down: the path of austerity for the poor, and socialism for the rich. When I personally speak to people, or discuss issues in informal groups that gather in coffee shops, at street corners, at Tim Horton's and other places, without triggering a reply, these individuals reflect the same kind of worries and concerns that I illustrate here on this blog.
At the same time, I met many ordinary individuals that, while they are generally kind, funny and productive with their lives, they do not understand the culture of the "other". One such man met with me and we had a chat about the economy. He told me that they should limit people's stay on welfare for a short period of time, and then force them to get off the system. As attractive an option that may be, I ask, where will these people go to when their time is up? He told me, "They'll get a job". This is the thinking of people who have likely not spoken to or met with somebody who is struggling to get off welfare. If they would "get a job" at the end of their time on the system, they surely would get a job earlier before the clock stops ticking, in my not so humble opinion. This is because that is what they want: a job. At another forum, a participant posted that there were almost 500 jobs listed on the Job Bank, a program offered by Service Canada. I then asked if they knew exactly how many unemployed workers there were, and whether all we needed was 500 jobs to create full employment. If Niagara has 9 - 10% "official" unemployment rate, chances are it is double that in the "real unemployment" figures, given many people have long since given up looking for work, or have accepted work that is not full-time or permanent. This would mean up to possibly 40,000 people in Niagara would be seeking employment, or deem themselves to be grossly underemployed.
As a professional service provider that works in the community, I see what happens at the grassroots. I ask questions all the time. To the man who told me that the welfare recipient at the end of their time would get a job, I asked if he would hire that person. After all, he runs a small construction company and he is growing his business. He told me he would not hire that person. I then ask him, if he would not hire this person, what gives him the idea that "somebody else" will? He did not know. I know why, although he might not quite understand why. These problems are always considered to be somebody else's problems, not our own. We talk a lot about what employers "should" be doing, but as employers, are we willing to actually take these issues on, and do our part in the public interest?
I spent time working on the AODA Standards Development Committee, and met many wonderful, smart, intelligent and outspoken individuals: some were spokespersons for organizations, such as the Chamber of Commerce, the Canadian Mental Health Association, the colleges, the universities, and the civil service, while others were individuals, including entrepreneurs and persons with disabilities themselves. I don't think a single human being in that room felt that persons with disabilities were unworthy of being hired and offered promotions, and so forth, equivalent to their peer groups. The debates were hearty, passionate and at the end, compromise was reached, sometimes while standing on tenterhooks. It reminded me of a process that one learned judge told me when I first started practising: "You know when a mediation worked when all parties to the mediation end the session with their lower lips to the floor". We all walked out at the end of our final submission happy in some ways, not so happy in others, but we can live with it.
I returned to my own community to find a lot of the knowledge and passion lacking in many otherwise intelligent, well-meaning and positive people that are considered our community leaders. Report after report here points out that there are openings in jobs, but no takers. This is not because people are lazy and do not want to work, but because there is a disconnect between the employers that want workers, and the workers that want jobs. Nobody is integrating this puzzle, to create the mosaic the Niagara workforce needs, which would become an inclusive and improved labour force, as opposed to leaving the low waged, insecure and "bad" jobs for the people on welfare and disability, while keeping the "good jobs" for people who are already part of their own networks.
The other day, my husband and I were walking down the main street of downtown and I pointed out to him where various businesses shut their doors, others opened theirs, and others are having difficulties. Niagara College moved its employment program downtown, and Business Education Council moved downstairs from where it was previously located in the Landmark Building. They are promoting "older workers", many of whom were thrown out of work and have the expenses of a mortgage, kids in post-secondary education, car payments, and so forth, but nowhere to go. I just hope this organization is not fooling the older workers by making them believe there are good jobs out there. This is particularly interesting given that I did take a scan of the Job Bank selections when that individual pointed out there being 500 jobs, and most of these jobs are low wage, temporary or otherwise, not appropriate for an adult that has financial responsibilities.
At the same time, candidates are sweeping the area for the next provincial election saying only if we threw more tax cuts at rich people and their companies, we can get more jobs and investment in the Niagara Region. I am angered at these politicians, both as a business graduate as well as somebody who has an IQ beyond her shoe size. These tax cuts were in the making over the past couple of decades. If this worked, Ontario and Canada would be booming with employment opportunities. It would be a worker's paradise, where a worker can walk into a company and pretty well name his or her price. However, the "full employment" definition kept creeping up from 2% to 4% to now, around 6%, meaning that somebody in the federal government knows that tax cuts are not doing the job that politicians are trying to tell us they do.
Canada and Ontario have to begin to deal with the social safety net that was designed for a time when we really had full employment and short term mean short term. and people with disabilities were not being squeezed out of having any quality of life like they are now. The simple fact is that business thrives only when people buy from them. If everybody around them is poor, and the business is not selling a good or providing a service that is as base as rent and perhaps, groceries, then that business will suffer with at least a couple of million people in Ontario that just are not buying anything. People who are poor do not go to the movies, do not eat out at restaurants, do not buy clothing from the clothing stores, do not buy big screen TVs, do not buy cars, and if they have an old car, do not get gas very often and from what I have seen, many have tried to drive without insurance. All of these companies that do not have these buyers are receiving less revenue, and as such, are not as able to hire as many people as they would otherwise be able to, had this whole group of people been able to participate in the economy.
Giving tax breaks to wealthy people does not grow jobs, at least in the way politicians are claiming. Even a millionaire family of four only need so many groceries, clothes, gas for their car, and will only eat out so often. There is an equilibrium in terms of how much a consumer will purchase to receive their maximum satisfaction. What the wealthy do with the rest of the money is what is important, and research has shown they do not spend the rest of it in the community. In general it is divided between savings, and non-labour intensive purchases, such as a family vacation to Disney World.
If they are business owners, the tax cuts come AFTER they hire their last staff person. A new employee is a complete write-off for taxes, and tax liabilities are transferred to that employee and not the company. The money that is left is profit, and that is what is taxed. A company that is charged less tax on the profit is not going to suddenly need and desire to hire more staff. Instead the company will divide the profits among shareholders or reinvest it into long term financial instruments. No company I know of will hire more staff just because they feel like it; companies are not charities. Staff are utilities in helping the company get its work done, and to get paid. If a company can hire chimpanzees and robots to achieve the same goals, they might just do that - but fortunately, this technology has not reached the state where this is possible.
In this election, the Progressive Conservatives, under Tim Hudak, is all about tax cuts. There is very little new spending other than a 6% boost to health care, to reflect what is status quo now at the federal level. McGuinty's agenda is similar. Both parties assume that the average family income in Ontario is still $93,700 - likely taken from the last Census. We know this has substantially changed since the recession of 2008, but we have no numbers since Harper scrapped the long form Census. The whole idea of allowing families to split up to %50,000 off the high earner to add to the low earner's income is insulting to the majority of people that don't even earn close to $50,000.
Further, Hudak's talk of providing relief to families means nothing to families where one of the spouses is on ODSP. ODSP conscripts the working spouse into its rules, thus creating a family income that is capped at best, and at worst, leads to family break-up with the disabled person losing all benefits and income of their own, leaving them susceptible to abuse and isolation. The working spouse can work all they want, even around the clock, but they will not be able to bring their family out of poverty. In situations where the working spouse is self-employed, ODSP's rules about self-employment put the family's financial health into even further jeopardy with rules against the self-employed spouse hiring employees. What? Isn't this government about helping business and creating jobs, yet it will not allow these businesses in particular to hire employees? The effect of this is that it caps the self-employed person's income, as it is impossible to earn on their own more money to get the other spouse off ODSP so they can live more normally.
I talk to people about this all the time. 95% of the people I speak to are shocked about this, as they never knew any government in Canada would do this to people, and punish spouses of persons with disabilities. I point to the relatively low number of people on ODSP that even bother to get married, and yes, they understand that. I also helped a gentleman get onto ODSP a few weeks ago, and when his case was transferred, he called me to seek advice on what he needs to do to leave his wife, as her income left him qualified for nothing. I warned him that if he does leave, ODSP will require him to file a lawsuit for support against her to get as much of her income as possible, so she will continue to have to subsidize ODSP anyways. This is ODSP's way of continuing to shift more of its costs onto persons with disabilities, a group that can least afford to pay this cost.
These people are in the market, on the street corners, in Tim Horton's, or who run their own businesses, and they ask why one person's business is not allowed to hire employees, but others are? Perhaps, if Hudak was that concerned about removing the "burden" from families, he can start right there. If he does, I can guarantee a groundswell of support from many people in the disability community. If they stopped counting spousal income against the very low rates of the person with a disability, the family income would double without the government adding a single penny to the program. I say this, because what I see happening are spouses that are stopping work and then living on the other's disability allowance, because they are finding working to support the WHOLE family too exhausting. On a similar note, a friend of mine was working three minimum wage jobs and ended up on ODSP now, because the human body was not built to work without breaks, for very long hours at a time, and to burn to the candle at both ends. If I hired you to work for me, and made you work sixteen hours in a day, without paying overtime or minimum wage, and in fact, asked you to pay me back half your wages, I would be convicted by the Ministry of Labour ... why is the government allowed to do this to those that are trying to get ahead through self-employment? This is why some of our small businesses downtown had to close down in a hurry, because the entrepreneur was not able to support his or her family on less than fifteen cents on the dollar. Think about it.
Those objecting to hiking corporate taxes whine about losing the incentive to invest. What do you think these rules and regulations do to potential entrepreneurs that are attempting to work themselves either off ODSP, or to increase their family income as a family with two incomes, instead of one limited "see saw" income that caps the worker at a level well below the poverty line? Does fifty percent of the income of politicians come off their spouses, if they are working or receiving any money from another source? I doubt it.
The walk to the market each day is fraught with people wanting a piece of my time. I am the one who took an international fit to get regional transit in this area. I am the one that asks the questions that need to be asked. I litigate whoever needs to be litigated. I am not afraid. But the whole world became much smaller for me over the past few weeks, trying to do computerization of all my files, while still trying to get some essential work done. The days are getting shorter and the night falls, making it lonely once again, when I don't want to be alone.
In the day time the buskers are out. At one time, right after Jack Layton's death, one of them was out by Coffee Culture singing from a script. She was singing Leonard Cohen's Hallelujah, and the words to this made me cry. Like when is this going to end? When are we going to see less people die? One of my clients told me about three who died from a drop-in centre in one month alone. I used to do this as the executive director of the Niagara Mental Health Survivors Network. I attended a lot of funerals, and organized a lot of memorials.
I am so afraid if the political people that get elected this October 6, 2011, do not want to learn about the "other", and re-focus away some of their priorities from constant tax and service cuts, and start listening to the people that matter, that we will be organizing a lot more funerals and memorials for people who die in their thirties, forties and fifties, after living a life of Hell.
Your thoughts?
The Region of Niagara lacks organized opposition to the current destructive path our governments are taking us down: the path of austerity for the poor, and socialism for the rich. When I personally speak to people, or discuss issues in informal groups that gather in coffee shops, at street corners, at Tim Horton's and other places, without triggering a reply, these individuals reflect the same kind of worries and concerns that I illustrate here on this blog.
At the same time, I met many ordinary individuals that, while they are generally kind, funny and productive with their lives, they do not understand the culture of the "other". One such man met with me and we had a chat about the economy. He told me that they should limit people's stay on welfare for a short period of time, and then force them to get off the system. As attractive an option that may be, I ask, where will these people go to when their time is up? He told me, "They'll get a job". This is the thinking of people who have likely not spoken to or met with somebody who is struggling to get off welfare. If they would "get a job" at the end of their time on the system, they surely would get a job earlier before the clock stops ticking, in my not so humble opinion. This is because that is what they want: a job. At another forum, a participant posted that there were almost 500 jobs listed on the Job Bank, a program offered by Service Canada. I then asked if they knew exactly how many unemployed workers there were, and whether all we needed was 500 jobs to create full employment. If Niagara has 9 - 10% "official" unemployment rate, chances are it is double that in the "real unemployment" figures, given many people have long since given up looking for work, or have accepted work that is not full-time or permanent. This would mean up to possibly 40,000 people in Niagara would be seeking employment, or deem themselves to be grossly underemployed.
As a professional service provider that works in the community, I see what happens at the grassroots. I ask questions all the time. To the man who told me that the welfare recipient at the end of their time would get a job, I asked if he would hire that person. After all, he runs a small construction company and he is growing his business. He told me he would not hire that person. I then ask him, if he would not hire this person, what gives him the idea that "somebody else" will? He did not know. I know why, although he might not quite understand why. These problems are always considered to be somebody else's problems, not our own. We talk a lot about what employers "should" be doing, but as employers, are we willing to actually take these issues on, and do our part in the public interest?
I spent time working on the AODA Standards Development Committee, and met many wonderful, smart, intelligent and outspoken individuals: some were spokespersons for organizations, such as the Chamber of Commerce, the Canadian Mental Health Association, the colleges, the universities, and the civil service, while others were individuals, including entrepreneurs and persons with disabilities themselves. I don't think a single human being in that room felt that persons with disabilities were unworthy of being hired and offered promotions, and so forth, equivalent to their peer groups. The debates were hearty, passionate and at the end, compromise was reached, sometimes while standing on tenterhooks. It reminded me of a process that one learned judge told me when I first started practising: "You know when a mediation worked when all parties to the mediation end the session with their lower lips to the floor". We all walked out at the end of our final submission happy in some ways, not so happy in others, but we can live with it.
I returned to my own community to find a lot of the knowledge and passion lacking in many otherwise intelligent, well-meaning and positive people that are considered our community leaders. Report after report here points out that there are openings in jobs, but no takers. This is not because people are lazy and do not want to work, but because there is a disconnect between the employers that want workers, and the workers that want jobs. Nobody is integrating this puzzle, to create the mosaic the Niagara workforce needs, which would become an inclusive and improved labour force, as opposed to leaving the low waged, insecure and "bad" jobs for the people on welfare and disability, while keeping the "good jobs" for people who are already part of their own networks.
The other day, my husband and I were walking down the main street of downtown and I pointed out to him where various businesses shut their doors, others opened theirs, and others are having difficulties. Niagara College moved its employment program downtown, and Business Education Council moved downstairs from where it was previously located in the Landmark Building. They are promoting "older workers", many of whom were thrown out of work and have the expenses of a mortgage, kids in post-secondary education, car payments, and so forth, but nowhere to go. I just hope this organization is not fooling the older workers by making them believe there are good jobs out there. This is particularly interesting given that I did take a scan of the Job Bank selections when that individual pointed out there being 500 jobs, and most of these jobs are low wage, temporary or otherwise, not appropriate for an adult that has financial responsibilities.
At the same time, candidates are sweeping the area for the next provincial election saying only if we threw more tax cuts at rich people and their companies, we can get more jobs and investment in the Niagara Region. I am angered at these politicians, both as a business graduate as well as somebody who has an IQ beyond her shoe size. These tax cuts were in the making over the past couple of decades. If this worked, Ontario and Canada would be booming with employment opportunities. It would be a worker's paradise, where a worker can walk into a company and pretty well name his or her price. However, the "full employment" definition kept creeping up from 2% to 4% to now, around 6%, meaning that somebody in the federal government knows that tax cuts are not doing the job that politicians are trying to tell us they do.
Canada and Ontario have to begin to deal with the social safety net that was designed for a time when we really had full employment and short term mean short term. and people with disabilities were not being squeezed out of having any quality of life like they are now. The simple fact is that business thrives only when people buy from them. If everybody around them is poor, and the business is not selling a good or providing a service that is as base as rent and perhaps, groceries, then that business will suffer with at least a couple of million people in Ontario that just are not buying anything. People who are poor do not go to the movies, do not eat out at restaurants, do not buy clothing from the clothing stores, do not buy big screen TVs, do not buy cars, and if they have an old car, do not get gas very often and from what I have seen, many have tried to drive without insurance. All of these companies that do not have these buyers are receiving less revenue, and as such, are not as able to hire as many people as they would otherwise be able to, had this whole group of people been able to participate in the economy.
Giving tax breaks to wealthy people does not grow jobs, at least in the way politicians are claiming. Even a millionaire family of four only need so many groceries, clothes, gas for their car, and will only eat out so often. There is an equilibrium in terms of how much a consumer will purchase to receive their maximum satisfaction. What the wealthy do with the rest of the money is what is important, and research has shown they do not spend the rest of it in the community. In general it is divided between savings, and non-labour intensive purchases, such as a family vacation to Disney World.
If they are business owners, the tax cuts come AFTER they hire their last staff person. A new employee is a complete write-off for taxes, and tax liabilities are transferred to that employee and not the company. The money that is left is profit, and that is what is taxed. A company that is charged less tax on the profit is not going to suddenly need and desire to hire more staff. Instead the company will divide the profits among shareholders or reinvest it into long term financial instruments. No company I know of will hire more staff just because they feel like it; companies are not charities. Staff are utilities in helping the company get its work done, and to get paid. If a company can hire chimpanzees and robots to achieve the same goals, they might just do that - but fortunately, this technology has not reached the state where this is possible.
In this election, the Progressive Conservatives, under Tim Hudak, is all about tax cuts. There is very little new spending other than a 6% boost to health care, to reflect what is status quo now at the federal level. McGuinty's agenda is similar. Both parties assume that the average family income in Ontario is still $93,700 - likely taken from the last Census. We know this has substantially changed since the recession of 2008, but we have no numbers since Harper scrapped the long form Census. The whole idea of allowing families to split up to %50,000 off the high earner to add to the low earner's income is insulting to the majority of people that don't even earn close to $50,000.
Further, Hudak's talk of providing relief to families means nothing to families where one of the spouses is on ODSP. ODSP conscripts the working spouse into its rules, thus creating a family income that is capped at best, and at worst, leads to family break-up with the disabled person losing all benefits and income of their own, leaving them susceptible to abuse and isolation. The working spouse can work all they want, even around the clock, but they will not be able to bring their family out of poverty. In situations where the working spouse is self-employed, ODSP's rules about self-employment put the family's financial health into even further jeopardy with rules against the self-employed spouse hiring employees. What? Isn't this government about helping business and creating jobs, yet it will not allow these businesses in particular to hire employees? The effect of this is that it caps the self-employed person's income, as it is impossible to earn on their own more money to get the other spouse off ODSP so they can live more normally.
I talk to people about this all the time. 95% of the people I speak to are shocked about this, as they never knew any government in Canada would do this to people, and punish spouses of persons with disabilities. I point to the relatively low number of people on ODSP that even bother to get married, and yes, they understand that. I also helped a gentleman get onto ODSP a few weeks ago, and when his case was transferred, he called me to seek advice on what he needs to do to leave his wife, as her income left him qualified for nothing. I warned him that if he does leave, ODSP will require him to file a lawsuit for support against her to get as much of her income as possible, so she will continue to have to subsidize ODSP anyways. This is ODSP's way of continuing to shift more of its costs onto persons with disabilities, a group that can least afford to pay this cost.
These people are in the market, on the street corners, in Tim Horton's, or who run their own businesses, and they ask why one person's business is not allowed to hire employees, but others are? Perhaps, if Hudak was that concerned about removing the "burden" from families, he can start right there. If he does, I can guarantee a groundswell of support from many people in the disability community. If they stopped counting spousal income against the very low rates of the person with a disability, the family income would double without the government adding a single penny to the program. I say this, because what I see happening are spouses that are stopping work and then living on the other's disability allowance, because they are finding working to support the WHOLE family too exhausting. On a similar note, a friend of mine was working three minimum wage jobs and ended up on ODSP now, because the human body was not built to work without breaks, for very long hours at a time, and to burn to the candle at both ends. If I hired you to work for me, and made you work sixteen hours in a day, without paying overtime or minimum wage, and in fact, asked you to pay me back half your wages, I would be convicted by the Ministry of Labour ... why is the government allowed to do this to those that are trying to get ahead through self-employment? This is why some of our small businesses downtown had to close down in a hurry, because the entrepreneur was not able to support his or her family on less than fifteen cents on the dollar. Think about it.
Those objecting to hiking corporate taxes whine about losing the incentive to invest. What do you think these rules and regulations do to potential entrepreneurs that are attempting to work themselves either off ODSP, or to increase their family income as a family with two incomes, instead of one limited "see saw" income that caps the worker at a level well below the poverty line? Does fifty percent of the income of politicians come off their spouses, if they are working or receiving any money from another source? I doubt it.
The walk to the market each day is fraught with people wanting a piece of my time. I am the one who took an international fit to get regional transit in this area. I am the one that asks the questions that need to be asked. I litigate whoever needs to be litigated. I am not afraid. But the whole world became much smaller for me over the past few weeks, trying to do computerization of all my files, while still trying to get some essential work done. The days are getting shorter and the night falls, making it lonely once again, when I don't want to be alone.
In the day time the buskers are out. At one time, right after Jack Layton's death, one of them was out by Coffee Culture singing from a script. She was singing Leonard Cohen's Hallelujah, and the words to this made me cry. Like when is this going to end? When are we going to see less people die? One of my clients told me about three who died from a drop-in centre in one month alone. I used to do this as the executive director of the Niagara Mental Health Survivors Network. I attended a lot of funerals, and organized a lot of memorials.
I am so afraid if the political people that get elected this October 6, 2011, do not want to learn about the "other", and re-focus away some of their priorities from constant tax and service cuts, and start listening to the people that matter, that we will be organizing a lot more funerals and memorials for people who die in their thirties, forties and fifties, after living a life of Hell.
Your thoughts?
Sunday, November 30, 2008
BAIL OUT FOR THE AUTO SECTOR -- WHAT ABOUT THE POOR?
There is a very controversial crisis going on right now with the economy.
The U.S. just approved $700 billion in bailout money for the financial sector to back up mortgages and credit card debts. They are now ready again to approve a further $800 billion.
The three automaker CEO's then come flying to Washington in their private jets to pressure Washington to bail them out as well to the tune of $25 billion. The Canadian government is exploring doing the same at both the provincial and federal level.
As a taxpayer that does not make anywhere near what an average autoworker makes, nor do I have any hope of retiring with a pension ... likely, I -- like many other people -- will be working until the day I am in the ground, I vehemently disagree with all these bailouts.
On one website, I read how the governments in Ontario and Canada pissed away $1 billion in the auto sector already and the writer posted the number of jobs lost at respective plants in the past year or so. The question the writer asked afterwards, is for us all to do the math, how many job losses will $5 billion buy? Do the math!
First, before bailing out the auto sector or any other business, it should be noted WHY these big firms are finding themselves in trouble. If people are not buying the over-priced cars that the Big Three are making, how is $5 billion here and $25 billion in the U.S. going to create these markets? This bailout will not make the average family better off to the effect they will now be able to buy a new car ...
The issue is jobs, jobs, and more jobs. If I am not working, nor are my neighbours down my street working, are we going to be able to go out and buy a GM or Chrysler product, just because they are now being bailed out so they can make more product that nobody can afford?
If you want to help the car companies, or anybody else for that matter, help should be delivered to families and small businesses, so they can purchase more ... people with no disposable income, such as people on Ontario Works and Ontario Disability Support Program, are not going to be buying new clothes, eating in restaurants, seeing movies, etc. let alone buying a car. People who work for low wages are also not in a position to buy a new car.
However, when people ARE working and EARNING good money, they have the confidence to go out and buy more things, including new cars.
The only people this bailout is helping is well-paid unionized autoworkers, as well as highly paid executives, the very same group only months before, were crying to the government to cut their taxes ... and it is so interesting that when the first sign of trouble comes, they come running back to the taxpayer ...
In their world, governments are supposed to get out of the way with respect to taxation, regulation, health and safety, product safety, etc., but come back into the fray with huge sums of money on demand, just because ... if our governments say no, which they should for the most part to the extent of their legal capacity to do so, these same companies also threaten us all that if we don't pay the untold billions that virtually ALL the plants will shut down and leave this country, and leave more than a million jobless in its wake.
You, nor anybody in the government, should be paying heed to this. We have already paid and paid into this sector through so-called economic development initiatives, only to see several plants close or cut major shifts on their assembly lines anyways, despite the aid and tax cuts we've already given them.
The unfortunate thing, however, is we may be stuck backing part of the GM workers' pension plans. They say the average worker gets $1,600 per month from GM, but what they don't tell you is that they likely get the maximum amount for CPP, which is just over $1,000 a month, plus the OAS of approximately $500 per month, in addition to whatever funds they saved on their own. This is a far cry from the $1,100 a month most people will be getting, so why should we care?
If the government foolishly made a promise that they will cover some of these costs, likely under the Bob Rae government during the 1990's, then we probably will be stuck paying and paying for this. If you ask me, we should be giving them nothing more.
Until I see the government handing out money to small businesses like me, or housing help to homeowners seeking to make repairs to their homes in a less convoluted bureaucracy that already exists, then I say what is good for the goose is good for the gander. I walk down the main streets of my city and see many businesses closed down for good, as well as meet people who are losing their homes ... because they injured themselves at work or got sick and the insurance company or WSIB is giving them an incredibly hard time.
I don't know about you, but I sense when these small businesses fail (and of course, their owners have to immediately resort to welfare as there is no Employment Insurance for them), or people either get denied or lose benefits to which they are otherwise entitled, these people, which seem to be growing in number year after year, are NOT shopping in the stores, eating at restaurants and least of all, not buying cars.
The Employment Help Centre here in Niagara found that out of a thousand people they interviewed that use their services, only seventy of them had both a valid license and a vehicle. Yet, what do 99.9% of all employers in Niagara demand? A license and a vehicle!
Would it not be better to help people access better paying jobs, so that eventually they develop the disposable income and/or credit rating necessary to buy cars, as opposed to just pouring more money into a black hole, while people continue to suffer?
I have nothing against autoworkers, and I am sure the loss of a job is just as hard for many of them as it is for anybody else, but I absolutely resent our government playing favourites with what industry it will support and which industries it will not.
Some members of the Canadian Auto Workers Union, although I am not sure if this is union-inspired or just brought about by a few radical members ... are trying to get their members to support only businesses that have owners that drive GM products, for example.
What about those of us that do not drive, because it has been determined by somebody else that our medical conditions don't permit it? How about those that don't drive because they simply cannot afford to do so? Are these autoworkers going to penalize them, just because they do not have a $50,000 GM product in their driveway?
It is time that taxpayers speak up. It is time that small business owners speak up, as well as Canadians who are going through long-term unemployment for reasons that have nothing to do with this economic restructuring ... perhaps, ageism, abelism, classism, etc. have a lot to do with it, which is the silent partner in this crisis, though nobody will admit it.
To me, if anybody should bail out the auto industry, it should be the big oil companies, as for the past five or so years, they've profited immensely by keeping people in their cars (and blocking people from using alternative transportation options).
Let the Big Three go through the Chapter 11 in the U.S. and the Companies Creditors' Arrangement Act here in Canada (similar to a Chapter 11 in the U.S.), and let them all restructure. Air Canada been through it. Stelco been through it. Many other companies have been through it and re-emerged stronger, more streamlined and responsive.
If these CEOs are as smart as they say they are and the union leaders feel they are in for more than just the ride, then perhaps they should be contributing to the solution, as opposed to coming back to taxpayers cup in hand, begging for handouts. Shame on them!
Yet these are the very same people that demonize and attack the poor in our society for ending up in the positions that they are in. They get told to get a job, any job. At the same time, these same executives are begging for major billions of dollars of taxpayers dollars. Why is nobody demonizing them?
Your thoughts?
The U.S. just approved $700 billion in bailout money for the financial sector to back up mortgages and credit card debts. They are now ready again to approve a further $800 billion.
The three automaker CEO's then come flying to Washington in their private jets to pressure Washington to bail them out as well to the tune of $25 billion. The Canadian government is exploring doing the same at both the provincial and federal level.
As a taxpayer that does not make anywhere near what an average autoworker makes, nor do I have any hope of retiring with a pension ... likely, I -- like many other people -- will be working until the day I am in the ground, I vehemently disagree with all these bailouts.
On one website, I read how the governments in Ontario and Canada pissed away $1 billion in the auto sector already and the writer posted the number of jobs lost at respective plants in the past year or so. The question the writer asked afterwards, is for us all to do the math, how many job losses will $5 billion buy? Do the math!
First, before bailing out the auto sector or any other business, it should be noted WHY these big firms are finding themselves in trouble. If people are not buying the over-priced cars that the Big Three are making, how is $5 billion here and $25 billion in the U.S. going to create these markets? This bailout will not make the average family better off to the effect they will now be able to buy a new car ...
The issue is jobs, jobs, and more jobs. If I am not working, nor are my neighbours down my street working, are we going to be able to go out and buy a GM or Chrysler product, just because they are now being bailed out so they can make more product that nobody can afford?
If you want to help the car companies, or anybody else for that matter, help should be delivered to families and small businesses, so they can purchase more ... people with no disposable income, such as people on Ontario Works and Ontario Disability Support Program, are not going to be buying new clothes, eating in restaurants, seeing movies, etc. let alone buying a car. People who work for low wages are also not in a position to buy a new car.
However, when people ARE working and EARNING good money, they have the confidence to go out and buy more things, including new cars.
The only people this bailout is helping is well-paid unionized autoworkers, as well as highly paid executives, the very same group only months before, were crying to the government to cut their taxes ... and it is so interesting that when the first sign of trouble comes, they come running back to the taxpayer ...
In their world, governments are supposed to get out of the way with respect to taxation, regulation, health and safety, product safety, etc., but come back into the fray with huge sums of money on demand, just because ... if our governments say no, which they should for the most part to the extent of their legal capacity to do so, these same companies also threaten us all that if we don't pay the untold billions that virtually ALL the plants will shut down and leave this country, and leave more than a million jobless in its wake.
You, nor anybody in the government, should be paying heed to this. We have already paid and paid into this sector through so-called economic development initiatives, only to see several plants close or cut major shifts on their assembly lines anyways, despite the aid and tax cuts we've already given them.
The unfortunate thing, however, is we may be stuck backing part of the GM workers' pension plans. They say the average worker gets $1,600 per month from GM, but what they don't tell you is that they likely get the maximum amount for CPP, which is just over $1,000 a month, plus the OAS of approximately $500 per month, in addition to whatever funds they saved on their own. This is a far cry from the $1,100 a month most people will be getting, so why should we care?
If the government foolishly made a promise that they will cover some of these costs, likely under the Bob Rae government during the 1990's, then we probably will be stuck paying and paying for this. If you ask me, we should be giving them nothing more.
Until I see the government handing out money to small businesses like me, or housing help to homeowners seeking to make repairs to their homes in a less convoluted bureaucracy that already exists, then I say what is good for the goose is good for the gander. I walk down the main streets of my city and see many businesses closed down for good, as well as meet people who are losing their homes ... because they injured themselves at work or got sick and the insurance company or WSIB is giving them an incredibly hard time.
I don't know about you, but I sense when these small businesses fail (and of course, their owners have to immediately resort to welfare as there is no Employment Insurance for them), or people either get denied or lose benefits to which they are otherwise entitled, these people, which seem to be growing in number year after year, are NOT shopping in the stores, eating at restaurants and least of all, not buying cars.
The Employment Help Centre here in Niagara found that out of a thousand people they interviewed that use their services, only seventy of them had both a valid license and a vehicle. Yet, what do 99.9% of all employers in Niagara demand? A license and a vehicle!
Would it not be better to help people access better paying jobs, so that eventually they develop the disposable income and/or credit rating necessary to buy cars, as opposed to just pouring more money into a black hole, while people continue to suffer?
I have nothing against autoworkers, and I am sure the loss of a job is just as hard for many of them as it is for anybody else, but I absolutely resent our government playing favourites with what industry it will support and which industries it will not.
Some members of the Canadian Auto Workers Union, although I am not sure if this is union-inspired or just brought about by a few radical members ... are trying to get their members to support only businesses that have owners that drive GM products, for example.
What about those of us that do not drive, because it has been determined by somebody else that our medical conditions don't permit it? How about those that don't drive because they simply cannot afford to do so? Are these autoworkers going to penalize them, just because they do not have a $50,000 GM product in their driveway?
It is time that taxpayers speak up. It is time that small business owners speak up, as well as Canadians who are going through long-term unemployment for reasons that have nothing to do with this economic restructuring ... perhaps, ageism, abelism, classism, etc. have a lot to do with it, which is the silent partner in this crisis, though nobody will admit it.
To me, if anybody should bail out the auto industry, it should be the big oil companies, as for the past five or so years, they've profited immensely by keeping people in their cars (and blocking people from using alternative transportation options).
Let the Big Three go through the Chapter 11 in the U.S. and the Companies Creditors' Arrangement Act here in Canada (similar to a Chapter 11 in the U.S.), and let them all restructure. Air Canada been through it. Stelco been through it. Many other companies have been through it and re-emerged stronger, more streamlined and responsive.
If these CEOs are as smart as they say they are and the union leaders feel they are in for more than just the ride, then perhaps they should be contributing to the solution, as opposed to coming back to taxpayers cup in hand, begging for handouts. Shame on them!
Yet these are the very same people that demonize and attack the poor in our society for ending up in the positions that they are in. They get told to get a job, any job. At the same time, these same executives are begging for major billions of dollars of taxpayers dollars. Why is nobody demonizing them?
Your thoughts?
Subscribe to:
Posts (Atom)